Contact Us
Every message lands with a person, not a queue. There is no call centre and no shared inbox; replies come from the editor who built the comparisons. Torn between the Ananda Tours half-day small-group option at NZ$355 and the Flavours Tour run by Waiheke Island Wine Tours at NZ$335? Ask, and you get an answer drawn from the listings themselves, written plainly.
Whatever helps us answer faster:
- From-prices drift. Season and operator both move the figure, so the NZ$195 half-day wineries tour shown here may not match the live listing next season. Flag the gap and the number gets corrected.
- Tours change quietly. An operator such as Waiheke Freedom Tours may move a pickup point in Oneroa, or a scenic route might drop a vineyard stop. Send a note and the entry gets checked against the live booking page, then corrected or withdrawn.
- Spotted an error? If a from-price looks off or a duration no longer matches what an operator advertises, flag it. Someone on our end pulls up the live booking page, checks the detail and amends the comparison.
- Run a Waiheke tour we have yet to cover? Operators offering guided wine, food, hiking or hop-on hop-off experiences around the island are welcome to put a bookable listing forward, provided it carries public reviews. Every candidate goes through the same review process applied to the 28 tours already listed. Rankings reflect ratings, pricing and itinerary detail alone, and paying for placement is not something we do.
- Still weighing something up after browsing the FAQ and the guides? Ask us anything, whether it is ferry timings from downtown Auckland or which tasting tours throw in a vineyard lunch.
Our Scope
No booking is ever made on this site. Pick the Fullers360 winery tour from Auckland or a private sommelier day, and the reservation, the payment and any refund all happen on the live booking page of the operator or listing. Your money goes to the tour operator, not to a middleman. The confirmation email you receive afterwards carries the reference, the pickup point and a direct line to the operator, while the FAQ covers Auckland departures, tasting fees, what a from-price includes, and children's places where operators allow them. All 28 tours compared here are listed with free cancellation, though the window differs between operators, so read the terms on the specific listing before committing.
Before emailing, browse the 28 tours listed here covering small-group wine tastings, wine-and-food days, private charters, hop-on hop-off buses and e-bike rides. It often answers questions faster than a reply can.